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Terms

Terms & Conditions

By using this website or placing an order, you agree to these terms. Please read them along with our other policies.

Last updated: 11 October 2026

About the seller

This store is operated by Food Mitra Private Limited, A 138 Villa Green Lane 6, Ashadeep Green Acres, Neemrana, India 301705. FSSAI Licence No. 24225023000123.

To be confirmed by Food Mitra: add GSTIN and CIN before launch.

Products & information

All our products are 100% vegetarian. We aim to show accurate descriptions, ingredients, weights, images and nutrition details. Product images are for illustration; packaging may vary slightly. Always read the label for allergen information.

Prices & taxes

Prices are shown in Indian Rupees (₹). The MRP and selling price are displayed on each product. Any shipping charges are shown before you pay.

To be confirmed by Food Mitra: confirm whether displayed prices are inclusive of GST, as configured in the store.

Orders & payment

An order is confirmed once you receive an order confirmation. We may decline or cancel an order in case of stock unavailability, pricing errors or suspected misuse, with a full refund of any amount paid.

To be confirmed by Food Mitra: list supported payment methods once a live payment provider is connected. Online checkout is not yet live.

Delivery, returns & refunds

Use of the website

Do not misuse the website, attempt unauthorised access or copy its content. All content, logos and images belong to Food Mitra Private Limited.

Liability

Nothing in these terms limits your rights under the Consumer Protection Act, 2019. To the extent permitted by law, our liability for any order is limited to the amount paid for it.

Governing law & grievances

These terms are governed by the laws of India. Complaints can be raised via our Contact page; consumers may also approach the National Consumer Helpline (1915).

To be confirmed by Food Mitra: confirm the jurisdiction (city) for disputes and Grievance Officer details.
Questions about this policy? Contact us or email foodmitraprivatelimited@gmail.com. This document is a customer-friendly summary and is subject to review by a qualified Indian legal professional.